Healthcare Customer Journey Mapping
Uploaded at:
2025-05-07
Size and Formats:
1280x640
SVG, PNG, JPG, WebP
Description:
This infographic illustrates the complete customer journey through a healthcare setting, from recognizing a health problem to providing post-treatment feedback. The steps include problem recognition, symptom assessment, provider search, planning, service delivery, and post-visit feedback. It’s a great visualization for explaining patient experiences, healthcare workflows, or service design in clinics and hospitals.
